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FAQ

Frequently asked questions

Are all listed confinement ladies checked and monitored by Me Nanny?


The mother of our founder is a confinement lady with over 30 years of experience, she has worked in Singapore, UK, Australia and Malaysia. With her invaluable experience, we filter and aim to only list nannies we know is up to standard. However, we are still unable to 100% guarantee the truthfulness of all information provided by the nanny.




What if my actual delivery date is different from estimated delivery date?


Nannies will be ready at least one week before estimated delivery date. Once the mother is in labour, appointed nanny will travel to your residence as soon as she can. In any event that the nanny is unable to make it, we will find you a replacement nanny as soon as possible. Don't worry, you'll be able to choose the replacement nanny available.




How are the payments like?


You are required to place a deposit with us and the remaining balance to the nanny once she completes 28 days service.




Are there any additional charges?


Other than the fees listed on the website here, other charges not included are as below:- 1) Angpaos (in and out) for the nanny. (expected to be $50 each, you are free to top up at will if you find the nanny's performance satisfactory.) 2) Work permit / Visa 3) Foreign worker levy 4) Transportation fees 5) Extra fees during festival season or twins 6) Ingredients for confinement meals 7) Extra charges for double storey house. 8) Nanny is only responsible to cook for baby's parents. Extra charges will be applied for extra cooking.




How do I apply work permit for nanny? (Only valid for Singapore)


WORK PERMIT All Malaysian nannies must hold a valid work permit to work as a confinement lady in Singapore. Work permit can be applied through Ministry of Manpower (MOM). You can apply from 4 weeks before the expected date of delivery, up to 16 weeks after the birth of the child. The processing time is within a week, unless more information is required. Your eligibility:- 1) Be 21 years old and above at the time of application. 2) Pay a monthly levy. 3) Have a newborn under 4 months old. Confinement Lady's eligibility:- 1) Be a Malaysian. 2) Be 23 to 70 years old at the time of the application. 3) Work at your residence. For more information and step by step instructions please visit Ministry of Manpower.




Cancellation and refund policy


Cancellation and refund is possible. Please refer here.




Can I get any discount?


Please click here for more info.




Is Me Nanny only available in Singapore?


No. We do cover other country as well. However, different country has different rates due to the distance and the country's market rate, work permit as well as visa requirements. Please feel free to contact us for details.




Am I really guaranteed to be able to get the nanny I chose?


Due to unforeseen circumstances, please be prepared that there might be changes to the nanny you first chose. Don't worry, you'll be able to choose the replacement nanny available.




What are the nanny's duties?


1) Cook confinement food for baby's parents. 2) Brew herbal tonics for the mother. 3) Prepare confinement bath for the mother. 4) 24 hours baby care. 5) Look after for the mother. 6) Give advice on do's and don't during confinement period. 7) Do laundry for the baby and mother.




How to calculate nanny's working day count?


The day nanny starts working will be the first day while the day she leaves will be the last day. (full service is 28 days).




Why should I pay an extra one-day salary of caregivers for replacement?


If new nanny starts working on the same day the old one leaves, there will be two caregivers working on the same day. To compensate this, you may: 1) Request new caregiver to start working the day after the old one leaves 2) Have your confinement service ended one day earlier 3) Pay an extra one-day salary of nanny




Is Me Nanny an agency?


No. We are a platform to that acts as a bridge to connects confinement nannies to expectant mothers. We are here to simplify the procedure of finding a suitable and reliable confinement nanny. Our platform also have standardised the nanny's service fees to clients.




Replacement of confinement nanny.






CONTACT US

MeNanny Pro Confinement ( 002955303-X )

+6018 969 6868

askmenanny@gmail.com

We Chat ID: menannypro

Monday - Saturday: 9am - 9pm

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